Submit an application for social housing in Oxford

On 25 March 2024 we introduced an online application form for the General Housing Register. Please read the information below carefully.

The online form provides a simpler, quicker and more accessible application process with relevant and helpful up-to-date guidance for customers.

To apply for inclusion on the Oxford Register for Affordable Housing (ORAH) you'll need to complete an application form and supply documents about your household and circumstances.

If accepted you will be told how to bid for properties advertised weekly using Choice Based Lettings.

When completing an application form please ensure you answer all the questions fully and provide all the information requested otherwise we will not be able to process your application.

All information will be treated as confidential, although information may be shared if we need to check against fraud or follow-up information about your housing needs.

We will take action against anyone found to have been fraudulently applying for accommodation or not giving full details of their circumstances.

Supporting documents we require

We require all these documents, as evidence, to support your application.

Where a bank statement is requested you should send a full bank statement in PDF format. Don't send screenshots or photos of bank transactions as these do not include the required information and we will not accept them.

1. Photo Identification for each household member over 18 - Valid passport, driving licence or residence permit. If you do not have any of these a full birth certificate showing parent(s) names.
2. Identification for household members under 18/adult children - Full birth certificate showing parent(s) names or immigration documents and proof of child benefit award. This could be a Child Benefit award letter or a full bank statement showing the child benefit payments.
3. Proof of address - Current tenancy agreement, licence agreement or letter from current head of household. If you are of no fixed abode, you can supply letters from any friends or family you have stayed with since you were at your last settled address or over the last five years.
4. Proof of income for each household member over 18 - Bank statements showing the payments coming into your account, last 2 months of wage slips (if employed) and/or proof of any benefit you claim (this could be a current entitlement letter or screenshot of a Universal Credit account).
5. Proof of capital and assets for each household member - Last 2 months of bank statements for all bank, building society, savings and post office accounts for each applicant over 18 and proof of any other assets or investments.
6. Proof of a qualifying local connection - If you and/or your partner are claiming a connection to Oxford on one of the grounds below, you must provide evidence for at least one of them:
   • residence in Oxford for six out of the last twelve months or three out of the last five years
   • long-term employment in Oxford for a minimum of sixteen hours per week
   • close family living in Oxford who have lived here for at least five years
   • membership/former membership of the armed forces or a bereaved spouse/civil partner of a member of the armed forces

How to submit your application form

Before applying please use the self-assessment tool to check your eligibility.

If you're eligible, please use the link below to start the form.

Please call us on 01865 249811 if you have any difficulties completing the form or have any questions.

What happens after you apply

You will be given an application reference number after submitting the online form. Please make a note of this number in case you need it later.

If you provided an email address you will also be sent an automatic confirmation email which will include the application reference number. Please contact us if you don’t receive this within an hour of submitting your application (remember to check your spam folder).

We will then assess the application and write to you with the result.

The application process can take 12 weeks or longer. Submitting all your evidence online or sending in your evidence as soon as possible will reduce processing times.

We may also contact you if we require further information.

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Contact the Housing Needs Team

Telephone: 01865 249811